Exchange & Returns

At Harmless, we take great care in crafting and packaging every product. Due to the nature of our products, we are unable to accept returns once an order has been delivered. However, if your order arrives damaged, we’ll be happy to send you a replacement.

Please read our Returns & Exchange Policy carefully before making a purchase.

1. Returns & Exchanges

• We do not accept returns or exchanges for products once they have been delivered.
• As our products are personal-use items, they cannot be returned due to hygiene and safety reasons.
• Replacements are offered only if you receive a product that is damaged during transit.

2. Replacement Eligibility

A replacement will be provided only if:

• You have received a damaged product.
• You report the issue within 48 hours of receiving your order.
• You provide the required proof as mentioned below.

3. How to Request a Replacement

To request a replacement, please follow these steps within 48 hours of receiving your order:

Email us at info@buyharmless.com with:

• Your Order Number
• A brief description of the issue
• A 10-second video clearly showing the damaged product along with its original packaging

Additionally, please send us a text message informing us about your request at:

📱 +91 72198 77784

Our team will review your request and verify the details. If approved, a replacement product will be dispatched at no additional cost.

4. Important Notes

• Requests submitted after 48 hours of delivery may not be eligible for a replacement.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement.
• Harmless Agritech reserves the right to decline replacement requests that do not meet the above requirements.

Contact Us

If you have any questions regarding your order or this Returns & Exchange Policy, please contact us:
Email: info@buyharmless.com
Phone: +91 7219877784